Cavaridge Academy
forge · msp_admin

Cavaridge AI for Service Teams

Equip your MSP service team to use Cavaridge AI (Studio) for daily workflows — chat, document analysis, content generation, and research — within tenant-safe boundaries.

Certification: Certified Cavaridge AI Operator (Service Teams)
Pass threshold: 80%
Validity: 24 months
Accreditation: Non-accredited (no CE/CPE credits issued)
Draft path. Transcripts auto-generated as a first pass. Video production + SME review required before promotion to operator-review-pending.

Modules

  1. Module 1
    Meet Cavaridge AI
    What Cavaridge AI is, how it routes through the gateway, and where Ducky fits in.
    6 min · 3 questions
  2. Module 2
    Chat with citations
    Use chat with retrieval-grounded citations and verify the source links before relying on output.
    8 min · 3 questions · sandbox: forge
  3. Module 3
    Document analysis workflow
    Upload, analyze, and extract structured data from a document with audit-ready provenance.
    10 min · 3 questions · sandbox: forge
  4. Module 4
    Content generation with brand voice
    Generate customer-facing content that respects brand chrome, tone, and accuracy guardrails.
    9 min · 3 questions · sandbox: forge
  5. Module 5
    When NOT to use AI
    The honest taxonomy of tasks where Cavaridge AI is the wrong tool — and what to do instead.
    7 min · 3 questions